THERMAL SYSTEMSContact us.
Help choosing a system. Support for your installation.
Tell us about your vehicle, equipment or project. Our team will help you find the right next step.
A little guidance before you get in touch.
Quick answers about selection, installation, documentation, ordering, warranty and technical support.
How do I choose the right heater?
Start with your vehicle or equipment type, engine size, fuel, electrical voltage, climate and intended use. Compare the models in our catalogue or contact our team with the year, make, model and application details so we can help identify a suitable configuration.
What is included with my heater?
Package contents vary by model and configuration. Review the product’s What’s included section and ask our team to confirm the final packing list. Hoses, wiring, ducting, coolant fittings or mounting hardware may be required for your particular installation.
Where can I find manuals and technical documents?
The technical library is being prepared. Some system galleries show manual covers, which are images rather than downloadable instructions. Contact our team for the correct installation guide, wiring diagram or technical document for your exact model and revision.
Can I place a real order online?
Online ordering is being prepared. You can browse systems and replacement parts, then send an enquiry to confirm configuration, availability, lead time, pricing and installation components before placing an order with our team.
Do you offer technical support?
Contact our team for help with product selection, installation questions, operation, troubleshooting and replacement parts. Include the model, serial number if available, vehicle or equipment information, voltage, fuel type and a clear description of the issue. The form currently accepts text; ask the team how to share photos when needed.
Do you offer warranty coverage?
Contact our team to confirm the applicable warranty terms for your product before purchase or service. For a warranty enquiry, provide the model, serial number, proof of purchase and a description of the issue. Product-specific coverage and exclusions must be confirmed; no general warranty duration is stated here.
Can ATLOSON help with fleet, OEM or commercial projects?
Send us your application, estimated quantity and project requirements to discuss fleet, OEM or commercial needs. Our team can help with product selection, configuration, documentation, installation planning and replacement parts. Prospective dealers can use the dealer application form.
How do I know if a heater is compatible with my vehicle or equipment?
Compatibility depends on engine size, installation space, electrical voltage, fuel type, coolant system capacity, operating conditions and required heating performance. Send your vehicle or equipment details to our team to confirm the configuration. Physical size or heating output alone does not establish compatibility.
Can I buy replacement parts separately?
Our Parts catalogue lists replacement parts and accessories separately. Use the model, part name or SKU to identify a component, then contact our team to confirm compatibility, availability and ordering. Online checkout is currently unavailable.
What should I provide when requesting support?
Include the product model, serial number if available, vehicle or equipment make and model, voltage, fuel type, issue description and any error code. Have installation and product-label photos ready if the team requests them. Include proof of purchase for warranty enquiries.